Site Admin

The Estate Manager will be on Annual Leave on the following dates:

Monday 9^th February to Friday 13^th February

In my absence, Caroline Kok (GH Accounts Manager), will be covering (remotely), you can still email Caroline at [email protected] and the Office Phones are call forwarded to Caroline’s Mobile (My Out of Office reflects these contact details).

I will return to the office on Monday 16^th February at 9 am.  

For and on behalf of Goulden House Co-Operative Ltd

Annie Gleeson MSc

Estate Manager

Notice:

The following finds are from JP Pest Control/Pestgone’s inspection of the Communal Areas on Friday 30^th January 2026 (Pestgone have amalgamated with JP Pest Control).

“I’ve attended the site for a monthly contract visit, I’ve checked.

24 bait locations around the site, there was 3 bait stations located on the 4th floor with no bait take. I’ve checked bait stations in all bin stores throughout the site, all bait stations in communal areas and the ground level areas where boxes are located. There has been 50% bait take from the bait stations and I’ve replenished boxes with jade block x2 ( bromadiolone).

The site hygiene is up to a very high standard with waste management in very good order.”

Collections:

Christmas tree recycling collections will start from Monday 5 January 2026 and will run throughout the month.

Your tree will be collected on the same day as your rubbish and recycling, but by a different vehicle so this may not be at the same time as other collections.

Trees should be left out after 6.30pm on the day before the collection is due, and by 6.30am on the collection day.

Where to leave your tree:

Please leave your tree on the corner of Bullen Street and Shuttleworth Road by the large tree for collection.

For further information on the recycling of Christmas Trees, please use the following link to Wandsworth Borough Council Website:

www.wandsworth.gov.uk/rubbish-and-recycling/christmas-tree-recycling/

Your assistance with the above is very much appreciated in advance.

Notice:

The Estate Office will close on Friday 19^th December at 5 pm, however, The Estate Office Staff will be Working from Home on Monday 22nd December, Tuesday 23rd December and Wednesday 24th December, You can still call the Estate Office on 22^nd, 23^rd and 24^th December, office phones (0207 924 5213) are call-forwarded to the Estate Manager’s mobile and you can email the Estate Office at  [email protected]

during this three day period.   This has been authorised by the Goulden House Management Committee.

The Estate Office will close Wednesday 24th of December at 4 pm and will not re-open until Monday 5th January at 9 am (albeit the Estate Manager will be Working from Home on Friday 2^nd January). This has been authorised by the Goulden House Management Committee and Wandsworth Borough Council have been updated accordingly, which is as per process.

In the event of an emergency (outside of the closure of the Estate Office), please contact Wandsworth Borough Council on Emergency Out of Hours number on 0208 871 7490.

The following finds are from PestGone’ s inspection of the Communal Areas today.

“A routine inspection was carried out today across all areas of the premises, including all internal communal areas, external grounds building perimeters, Inner and Outer Greens, Bin Stores A,B and C, external Bin Stores, Sub Entries and communal gardens, with no further evidence of any recent or ongoing pest activity found. All bait stations have been fully serviced with bait replenished and refreshed where needed, good levels of housekeeping and hygiene standards were found during today’s inspection, the site has always been found in an extremely high standard of both hygiene and maintenance, which in turn will also deter pest activity. PestGone will continue to monitor on forthcoming service visits.”

Notice:

Please do not discard residents’ packages in the communal areas of the development, this includes by lifts at the 3 x main entrances, by the lifts on the 4th floor or on any of the floors by the lifts.

You are entrusted by both your carrier and supplier to deliver packages directly to the clients/residents, the manner in which a number of packages have been delivered recently has resulted in their theft and engagement made with the metropolitan police, who are currently investigating a number of thefts.

If a resident has requested that you deliver their package to a safe place, then we ask that you follow your carriers’ instructions, a safe place is not discarding packages in the communal areas.

We have today (8th dec 2025) reported the apalling manner in which a number of packages are being discared in the communal areas of goulden house, please note that waiting on the delivery of these packages are individuals, please treat their package in the same manner in which you would wish your package delivered to you.

Thank you to the couriers who deliver their packages responsibly.

Please note that CCTV is in operation on this developemnt.

The Estate Office has been made aware that Fireworks were let off on site recently on the Inner Green, fireworks are not permitted on a residential site and for good reason. Letting off fireworks on a residential site is strictly forbidden and is a serious breach of Health & Safety and can endanger both residents and properties.

The Estate Office has also been made aware of the extremely abusive language used by a resident during the fireworks incident , there will never be a circumstance, where this type of behaviour will be acceptable, the Estate Manager is investigating and be assured that the  appropriate action will be undertaken, when the individual is identified. 

Full Notice:

Following yesterdays notice “Temporary Lift Shutdowns for Insurance Inspection”, all three lifts have now been placed back in service.

Thank you for your patience and understanding and sincerest of apologies for any inconvenience caused.

A Christmas Tea was held at Goulden House for the residents on Tuesday 2nd

December 2025. A good number of residents came some with their children. The

children enjoyed their activities while laughing and chatting with their friends. We

also celebrated 2 birthdays.

Everyone enjoyed a buffet of sandwiches and Christmas delights with a cup of

tea/coffee.

One of the residents read some Christmas poems which she had written herself, and

also the children joined in singing a well-known Christmas carol ‘Away in a Manger’.

All residents and children left with a gift bag.

A good time was had by all, especially as the community room had been decorated

to reflect the festive season.”

The Estate Manager would like to sincerely thank everyone involved, it was truly a magical evening.

Please be advised that all three (3) passenger lifts will be removed from service on the afternoon of  3^rd December 2025 as the LOLER inspections have now expired.

This inspection is carried out under the LOLER (Lifting Operations and Lifting Equipment Regulations), which is a legal requirement. LOLER ensures that all lifting equipment, including lifts, is thoroughly examined at regular intervals by a competent person. The purpose is to confirm that the equipment is safe to use and complies with health and safety standards, reducing the risk of accidents and ensuring the safety of all users.

The insurance company has arranged for the inspections to be carried out  on Thursday 4^th December 2025.

We sincerely apologise for the inconvenience caused and appreciate your patience and understanding as we work to ensure the lift is safe and fully operational.

 In the event of an emergency please contact the Joint Control Centre on 020 8871 7490 (24 hours). 

The lift department can be contracted on 0208 71 7042 Monday to Friday between 9am to 5pm. 

Full Notice: