The Estate Office was advised today that the Fire Service was called out to Goulden House in the early hours of this morning (5 Fire Engines arrived on site at 1.40 am), to extinguish a lit cigarette end on a balcony, the prompt reactions of pro-active residents from the sighting of the smoke, to calling the Emergency Services, prevented the fire from taking hold. In these current temperatures, fires can take hold easily and the discarding of a lit cigarette end, could have caused serious damage to life and property. We have continuously advised residents not to discard cigarettes from balconies above and the last reminder was only issued on 23^rd July, when a lit cigarette end was discarded from a balcony above and caused damage to a patio table within a ground floor garden.

We will request a report from the Fire Service and if the location of the discarded cigarette is contained within that report, the appropriate action will be taken with the individual (s) concerned.

DO NOT DISCARD CIGARETTE ENDS/ASH FROM YOUR BALCONIES – THIS IS A CLEAR BREACH OF HEALTH, SAFETY, FIRE & SMOKE REGULATIONS AND COULD COST A PERSON/PERSONS THEIR LIVES.

Notice:

We are currently experiencing a heatwave; temperatures are expected to rise to 32 degrees tomorrow.

The opening of the Estate Office will be determined by the temperature, when the temperatures rises to in excess of 26 degrees, the Estate Office is very difficult to work in, hence why, in high temperatures, office staff work from home, from a Health, Safety and Wellbeing perspective. The temperatures will start to decrease towards the latter end of this week, and the expectation is that the Estate Office will be open on Friday of this week, for residents who wish to visit it in person.

Please be assured that there will be no deviation from our business as office phones are diverted to the Estate Manager’s Mobile, please email as normal. Our Agency Cleaning Staff will be coming in earlier to undertake their duties and will be leaving earlier, due to the excessive heat, our Agency Staff will be supported on site by their supervisor.

However, there is potentially good news on the horizon, we have submitted a SIB (Small Improvement Budget Fund) to Wandsworth Borough Council to purchase 3 x Air Con Units, we expect to hear shortly on whether the SIB has been successful.

PLEASE KEEP HYDRATED, ENJOY THIS BEAUTIFUL WEATHER, BUT ENJOY IT SAFELY

Notice:

The following is the update from Pest Control (Nightshift Pest Control) attendance at Goulden House today (Monday 27^th July) to carry out routine pest control inspection:

“All accessible areas and monitors where visually inspected.

Bait consumption found and reports of sightings made externally.

Bait was replenished as needed.

An additional 5 monitors where placed internally (Estate office kitchen area, Electric intake cupboard Ground floor, and 4th floor).

No bait consumption found in any of the inspected internal monitors (corridors and internal bin stores)

Nightshift will continue to monitor the situation.”

Notice

Wandsworth council have provided additional documents, reports and a video relating to the ventilation scheme. These are now added to the Ventilation Scheme page and copied here for easy reference

• July 2026 – 80 Goulden Hse – Survey
• July 2026 – Goulden House – Ventilation Schematic – TBG Revised
• July 2026 – Goulden House flat duct
• July 2026 – Goulden House Pilot Layouts F220
• July 2026 – Goulden House VHC Report V5 Overclean
• Video of Boroscope survey of ventilation system (added 24-7-2026)

This notice is to advise that when you are watering plants on your balcony, please be mindful of any excess water spilling over your balcony and into the balcony below/gardens on Ground Floor.

The Estate Office have been advised of a number of incidents where, furniture on balconies below have been soaked and clothing in Ground Floor Flat Gardens needed to be re-washed, because of the excess water falling from the watering of plants, on balconies above.

Please also ensure that whilst maintaining your balconies, you ensure that the balcony gulleys are clear of any debris.

Your assistance with the above is very much appreciated in advance.

Notice:

DO NOT DISCARD CIGARETTE ENDS/ASH FROM YOUR BALCONIES – THIS COULD COST A PERSON/PERSONS THEIR LIVES

The Estate Office has YET AGAIN been advised that cigarette ends/ash, is being dropped from a balcony above into the garden of the flat below and this is not the first time this has occurred in this location of the site. This could so easily have started a fire which could have had profound consequences for other residents. In this instance, the lit cigarette end landed on the plastic patio table and burnt it.

Discarding cigarette ends/ash from your balconies is prohibited and can cause a fire/injury or worse. Please dispose of your cigarette ends/ash responsibly and consider the impact your actions are having on your fellow residents and their properties.

Notice:

Leaseholders are required to have suitable fire doors at the entrance to their property. Letters are being issued this week to the remaining lessees, where their flat doors remain non-compliant or partially compliant, this is the Final Warning, engagement required by the Estate Office within 14
days of receipt of their letter. Non-compliance is not an option.

Important to Note the following: Documentation pertaining to the non-compliant/ partially compliant flat doors is issued to The Regulator via Wandsworth Borough Council on a monthly basis.

**Number of Flat Doors which remain non-compliant 25.**

Number of Flat Doors which remain partially compliant 17.

More information can be found on the dedicated website page about Flat Doors including contractors who can bring the door into compliance or replace it.

Notice

This notice is to advise that the annual clearance of the flat roof will be undertaken on Monday 20^th July, commencing at 9 am, the works will be done in compliance with CDM Regulations (Risk Assessment, Scope of Works & Method Statement).

Please ensure that if your windows sit directly below the Flat Roof, that you close your curtains/blinds for privacy.

The Annual Clearance of the Flat Roof was due to be undertaken a few weeks ago, however, the hot temperatures prevented this.

Your assistance with the above, is very much appreciated in advance.

Notice

The Estate Office is closed today Monday (13^th July) and Tuesday (14^th July), the Estate Manager is on Annual Leave, authorised by the Management Committee.

Estate Manager returns to the office from leave on Wednesday 15^th July 2026 at 9 am.

In my absence, Caroline Kok (GH Accounts Manager), will be covering my leave (remotely), please email Caroline at [email protected] and the office phones are call-forwarded to Caroline’s Mobile (My Out of Office reflects these contact details).

In the event of an emergency (outside of Estate Office Operating Hours 9 am until 5 pm), please call Wandsworth Emergency Out of Hours Patrol on 0208 871 7490

Notice:

This notice is a reminder that if your flat has a balcony, you are not permitted to have a BBQ on it, this is a serious breach of Health, Safety, Fire & Smoke Regulations and can both endanger your life and the lives of others. As per the Terms & Conditions of the Lease, The Third Schedule, you are required to maintain your balcony, you are required to keep the Balcony Gulley clear and “not to allow any water to percolate from the balcony to the flat/flats below.”

Please also ensure that you remove any combustible items from your balcony, the latter as highlighted by the Fire Risk Assessors via the most recent Fire Risk Assessment (FRA), undertaken on site.

Your assistance and compliance with the above, is very much appreciated in advance.

Notice: