Christmas and New Year Office Opening Hours

This notice is to advise our residents on the operating hours of the Estate Office over the Christmas and New Year holidays.

Office Staff will be in the office on Wednesday 28th December, Thursday 29th December and Working from Home on Friday 30th December.

The Estate Office will be closed on Monday 2nd January (New Year Bank Holiday).

All staff return to the Estate Office on Tuesday 3rd January.

In the event of an emergency and outside of Estate Office normal operating hours over the holidays, please call Wandsworth Borough Council Emergency Out of Hours Patrol on 0208 871 7490.


Notice: Notice to Residents Christmas and New Year Estate Office Opening Hours 2022

Office Closure Due to COVID – 28,29 Nov 2022

Photo by Edgar Soto on Unsplash

The Estate Office is closed on Monday 28th November and Tuesday 29th November due to staff being off ill with COVID. We ask that residents call the Estate Office on 0207 924 5213 in emergency cases only and that any general enquiries are emailed through to the Estate Office at [email protected]. We will respond to your queries as soon as we possibly can.

The Estate Office will be open on Wednesday 30th November from 10 am and until 5 pm. On Thursday and Friday, the Estate Office will operate on normal hours from 9 am until 5pm.

We apologise for any inconvenience caused but these are due to circumstances beyond our control.

 Notice: Emergency Notice to Residents – Office Closure on Monday 28th and Tuesday 29th November 2022

Lift Problems – Block C

Lift H116 (Block C) is non-operational (18/11/2022)

Wandsworth Council have been informed and they have instructed lift engineers to attend the site to rectify the problem.


Briefing from Met Police Safer Neighborhood Team

Goulden House in Spring

St Mary’s Safer Neighbourhood Policing Team have been patrolling Goulden House frequently recently, in light of reports of young people causing drug-related anti-social behaviour.

St Mary’s Safer Neighbourhood Policing Team will be patrolling the area on Halloween, Bonfire Night and other days over the upcoming weeks, when there will be a possible rise in anti-social behaviour.

Please can residents report any anti-social behaviour or crime to Police via  and by calling 101. In an emergency, whereby fireworks are being set off and they are endangering other people/property please dial 999 to report these incidents.”

Notice: Briefing from Met Police Safer Neighborhood Team

Intercom Digital Pads in Blocks A and C

This notice is to advise residents that Wandsworth Borough Council have authorised the installation of the Intercom Digital Pads in Blocks A and C, this authorisation was received today 26th October.

A letter will be issued to each resident early next week which will request that you provide your preferred numbers to the Estate Office via letter or via email to [email protected], residents are asked that their preferred numbers are provided to the Estate Office within 14 days of receipt of your letter, this will allow the installation of the Intercom Digital Pads to run smoothly.

Notice: Intercom Digital Pads in Blocks A and C

Lift in Block B and C

Lift in Block B and C are not working currently. Lift Engineers have been instructed to attend and rectify.



Both lifts are now operational again.

Section 20 Major Works (Lifts) Update October 2022

Goulden House residents are advised of an update received today from Wandsworth Council:

The lift contractors who have been invited to tender for the works will be required to return their tenders on Wednesday 19th October 2022. Once we have received the documents then both the council and the consultant will review all the documentation to produce a tender analysis report. (approx. 3 weeks to complete)


This report will then be submitted to the leasehold procurement team in which the 2nd stage consultation process will commence.