Site Admin

This notice is to advise that your water supply will be interrupted on Monday 14th September between the timings of 1 pm and 5 pm, for emergency repairs to be undertaken. The reason for this is that emergency works are required within one of the flats to repair a pipe, these works cannot be undertaken without the water switch-off. The works will be undertaken as quickly as possible and we will advise you as soon as the water is switched back on, via notices being placed through your letterboxes.

Please take the following precautions:

•Store drinking water: Keep at least three litres of water per person per day for drinking.

•Fill containers for hygiene: Fill buckets or your bathtub with water. Use this water to flush toilets manually by pouring it into the bowl.

•Protect appliances: Turn off your washing machine, dishwasher, and electric water heater. This prevents damage if the system loses pressure or drains dry.

While the Water is Off •Keep taps closed: Leave all taps completely shut. This stops water from spilling or flooding your home when the supply comes back on.

We apologise in advance for any inconvenience this may cause and your assistance with this is very much appreciated in advance.

Notice:

The page on the Goulden House website sharing information about the Section 21 Window Replacement process has been updated today (7-9-2026). As part of the consultation process, there were many queries raised by residents relating to the colour change of the proposed windows and this update relates to that.

Link: https://www.gouldenhouse.org/useful-information/window-replacement/

Wandsworth Borough Council have recommended that residents are to use the ballot form issued directly to them and to quote their unique reference number when submitting their response. Residents individual letters have been issued by second-class post directly from WBC to all residents.

URGENT NOTICE TO RESIDENTS – DO NOT DISCARD CIGARETTE ENDS/ASH FROM YOUR BALCONIES – THIS IS A CLEAR BREACH OF HEALTH, SAFETY, FIRE & SMOKE REGULATIONS AND COULD COST A PERSON/PERSONS THEIR LIVES.

The Estate Office has AGAIN been advised that cigarette ends/ash, are being dropped from a balcony above onto the balcony of the flat below, this is not the first time this has occurred in this location of the site, the previous time, five fire engines were called to site to extinguish a balcony fire. Discarding cigarette ends/ash from your balconies is prohibited and can cause a fire/injury or worse. Please dispose of your cigarette ends/ash responsibly and consider the impact your irresponsible actions are having on your fellow residents and their properties.

Notice:

THE ESTATE OFFICE WILL BE CLOSED FOR THE SUMMER BANK HOLIDAY FROM 5 PM ON

FRIDAY 28^TH AUGUST UNTIL MONDAY 31^ST AUGUST.

THE ESTATE OFFICE WILL BE OPERATIONAL FROM 9 AM ON TUESDAY 1^ST SEPTEMBER.

IN THE EVENT OF AN EMERGENCY (OUTSIDE OF ESTATE OFFICE OPENING HOURS), PLEASE CALL WANDSWORTH BOROUGH COUNCIL ON 0208 871 7490

Notice:

The Estate Manager is on Annual Leave from Monday 24^th August until Monday 31^st August. Estate Manager returns leave on Tuesday 1^st September at 9am and will be back in the Estate Office on Wednesday 2^nd September at 9am.

In my absence, Caroline Kok (GH Accounts Manager), will be covering my leave. Caroline will be in the Estate Office on Monday 24^th August and Friday 28^th August, Caroline will be working remotely on Tuesday 25^th, Wednesday 26^th & Thursday 27^th August.

Please email Caroline at [email protected] and the office phones (0207 924 5213) are call-forwarded to Caroline’s Mobile (My Out of Office reflects these contact details).

In the event of an emergency (outside of Estate Office Operating Hours 9 am until 5 pm), please call Wandsworth Emergency Out of Hours Patrol on 0208 871 7490

Notice:

The following is the update from Pest Control (Nightshift Pest Control) attendance at Goulden House on Monday 17^th August 2026.

“Attended site to carry out routine pest control inspection of the property, on arrival we have signed visitor book in the estate office/reception and being informed of current issues by Estate Manager. We have been hosted by site maintenance to all reported areas.

We have carried out routine pest control inspection of all accessible communal areas alongside maintenance who gave us access to all reported areas for any evidence of pest activity and conditions that may be leading to pest activity. We have checked all accessible bait monitoring stations no evidence of rodents’ activity found at the time of today’s inspection, no bait consumption noted. We have inspected all 3 x bins stores. Nightshift will continue to monitor the situation.”

Notice:

This notice is a reminder that if your flat has a balcony, you are not permitted to have a BBQ on it, this is a serious breach of Health, Safety, Fire & Smoke Regulations and can both endanger your life and the lives of others. As per the Terms & Conditions of the Lease, The Third Schedule, you are required to maintain your balcony, you are required to keep the Balcony Gulley clear and “not to allow any water to percolate from the balcony to the flat/flats below.”

Please also ensure that you remove any combustible items from your balcony, the latter as highlighted by the Fire Risk Assessors via the most recent Fire Risk Assessment (FRA), undertaken on site.

To Flat Owners who sub-let your properties, please reiterate this to your tenants.

Important to Note: The UK Prime Minister (Andy Burnham) has stated today, “the government is considering a ban on disposable barbecues amid increased wildfire risk driven by this summer’s droughts.”

Your assistance and compliance with the above, is very much appreciated in advance.

Goulden House Approach Car Park, that all regularly parked vehicles must display a Resident’s Permit. When your permit is due for renewal, please ensure that you apply for the correct permit.

If you park your vehicle regularly within either of the car parks (Bullen Street or Goulden House Approach), you must display a Resident’s Permit on your vehicle, please use following link for the Application Form.

https://www.wandsworth.gov.uk/media/4484/council_estates_resident_parking_permit_application.pdf

To apply for a visitors permit you must own or have sole use of a roadworthy vehicle with current valid Vehicle Excise Licence (road tax), and the estate must be your usual place of residence.

You must be either a:

Council tenant

Leaseholder

Tenants of leaseholders should contact their landlord.

The proof document you will need to provide:

Proof of residence is mandatory and without it, your Parking Application Form will be declined.

Please use following link for the Visitor Parking Application Form:

https://www.wandsworth.gov.uk/media/1040/visitor_parking_permit_application___council_housing_estates.pdf

Notice

YOU ARE NOT PERMITTED TO PLACE THE PLANT POTS IN THE CENTRE OF THE 4TH FLOOR TERRACES; WITH THE HEAT AND THE EXCESSIVE WATERING, THEY HAVE DAMAGED THE TERRACE AND CAUSED INGRESS INTO THE FLATS BELOW.

Notice:

We are currently experiencing a heatwave; temperatures are expected to rise this week.

High temperatures commence tomorrow, Wednesday, predicted to be 32 degrees, Thursday, predicted to be 35 degrees and Friday predicted to be 30 degrees.

The opening of the Estate Office is determined by the temperature, when the temperatures rises to 30 degrees or is in excess of 30 degrees, the Estate Office is very difficult to work in, hence why, in high temperatures, office staff work from home, from a Health, Safety and Wellbeing perspective.

Please be assured that there will be no deviation from our business as office phones are diverted to the Estate Manager’s Mobile, please email as normal. Our Agency Cleaning Staff will be coming in earlier to undertake their duties and will be leaving earlier, due to the excessive heat, our Agency Staff will be supported on site by their supervisor.

PLEASE KEEP HYDRATED, ENJOY THIS BEAUTIFUL WEATHER, BUT ENJOY IT SAFELY

Notice: