Letter to Residents – Subletting

Goulden House Outer Green

Please see attached letter pertaining to the sub-letting of a lessee flat, as discussed at the General Meeting which took place on 12th November.

For full details on the sub-letting processes, please use following link to the Wandsworth Borough Council Website:

www.wandsworth.gov.uk/housing/council-tenants-and-leaseholders/council-leaseholders/subletting-your-leasehold-property/

Letter:

Do Not Discard Cigarette Ends Or Ash From Your Balconies

The Estate Office has YET AGAIN been advised that cigarette ends/ash, is being dropped from a balcony above into the garden of the flat below and this is not the first time this has occurred in this location of the site. The Estate Office has identified the balcony in question, and the appropriate action has been taken.

This could so easily have started a fire which could have had profound consequences for other residents. Discarding cigarette ends/ash from your balconies is prohibited and can cause a fire/injury or worse.

Please dispose of your cigarette ends/ash responsibly.

Notice:

Reminder of Dog Bye-Laws

URGENT NOTICE TO RESIDENTS – DOG BYE-LAWS – HOUSING LAND

You are not permitted to allow your dog on any of the following areas on site, Inner Green Lawn, Outer Green Lawn or the Community Ball Court, these areas are restricted and for good reason.

Dogs are allowed on paths and footpaths, parking spaces, estate roads and other hard surfaces as long as you keep them on a lead and do not let them in to the dog ban areas.

You must not let your dog foul on any part of the estate. You can be fined up to £500 for each offence and please note that all areas of the site are monitored by CCTV.

www.wandsworth.gov.uk/community-safety/antisocial-behaviour/public-spaces-protection-order/

Dog Owners are to adhere to the above.

Notice:

Estate Manager On Leave On 14th, 17th And 18th November 2025

The Estate Manager will be on leave on the following dates:

  • Friday 14th November (Time Off In Lieu of working on Saturday 8th November for Inspection of Flat Doors)
  • Monday 17th November (Annual Leave)
  • Tuesday 18th November (Annual Leave)

In my absence, Caroline Kok (GH Accounts Manager), will be covering, you can still email Caroline at [email protected]

And the Office Phones are call forwarded to Caroline’s Mobile (My Out of Office reflects these contact details, in my absence).

For and on behalf of Goulden House Co-Operative Ltd

Annie Gleeson MSc

Estate Manager

Notice:

Pestgones’ Maintenance Visit To Site On Tuesday 11th November 2025

“A routine inspection was carried out today across all areas of the premises, both internally and externally, with no further evidence of any recent or ongoing pest activity found. All bait stations have been fully serviced with bait replenished and refreshed where needed, good levels of housekeeping and hygiene standards were found during today’s inspection. Staff have reported no issues since previous inspection; all insect monitoring points have been inspected and show no signs of any recent or ongoing pest activity. PestGone will continue to monitor on forthcoming service visits.”

Notice:

Goulden House Christmas Tea

You are warmly invited to join us for a cup of tea and some Christmas Delights including activities for children.

  • Date: Tuesday 2nd December
  • Time: 4pm – 6pm
  • Where: Community Room
  • Ground Floor, Entrance B.

Please let the office know if you are coming for catering purposes by Tuesday 18 November.

Looking forward to seeing you.

Lift Shutdown Entrance C (H116)

Dear Resident,

We would like to inform you that the lift located at Entrance C (H116) was removed from service on 28th October 2025 due to a faulty relay identified within the control panel.

Our lift contractor promptly contacted the manufacturer and ordered the necessary replacement part, which has now been dispatched. Delivery is expected within the next 48 hours. The contractor has provisionally scheduled a return visit for Friday, 31st October 2025, with the aim of restoring the lift to service on the same day.

We sincerely apologise for the inconvenience and hardship this may be causing to affected residents.

In case of an emergency, please contact the Joint Control Centre on 020 8871 7490 (available 24 hours).

For general lift-related enquiries, the Lift Department can be reached on 020 8871 7042, Monday to Friday, between 9:00am and 5:00pm.

Notice:

Inspection Of Flats Doors – Block B Access Required

Goulden House Inner Green

The Regulator, via Wandsworth Borough Council, have issued a directive to Goulden House Co-Operative Ltd, to inspect all Flat Doors, both internally and externally, the deadline to have completed this work is by 30th November. The following dates are when we will be undertaking the inspection of the Flat Doors in Blocks A, B & C, please use this link to Site May www.gouldenhouse.org/site-map/ Please note that once our findings are issued to Wandsworth Borough Council (30th November deadline), Wandsworth Borough Council will then provide our findings to the Regulator (Statutory Requirement). Assisting me with the Inspection of the Flat Doors, will be four members of the Goulden House Co-Operative Ltd Management Committee.

If you have already addressed your defective flat door and provided your Flat Door Certification to the Estate Office, we are still legally required to inspect your Flat Door, both externally and internally, hence why we require access, (only external inspection required, if your Flat Door opens directly to Open Air). If you have not addressed your non-compliant Flat Door or a defect is identified via our inspection on the dates listed below for each block,  Wandsworth Borough Council will review all data provided to them pertaining to your non-compliant Flat Door and would then refer to SLLP and arrange a LBA (Letter before Action) and this legal process will also apply to residents who do not provide access to us to inspect the Flat Doors.

Block B – INSPECTION OF ALL FLAT DOORS:

Friday 7th & Saturday 8th November – Block B – Inspection of all Flat Doors in Block B (Hard Copy Notices will be issued to Block B today (28th October 2025), which will detail the dates of the inspections. Copies of these notices will also be placed on the Goulden House Website and further copies will be provided to Wandsworth Borough Council.

Friday 7th November – Block B – We will be undertaking the Flat Door inspections on 5th, 4th, and 3rd Floors (commencing on the 5th Floor at 10.30 am/ the 4th Floor from 11 am until 1 pm and 3rd Floor from 2 pm until 3 pm).

Saturday 8th November -Block B – We will be undertaking the Flat Door Inspections on 2nd, 1st, and Ground Floors (commencing on 2nd Floor at 10.30 am/the 1st Floor from 11 am to 12 noon/Ground Floor from 2 pm until 4.30 pm)

Important to Note: A flat with a non-compliant Flat Door is a serious breach of Health, Safety, Fire & Smoke Regulations and is a Breach of your Lease. Please ensure that access is provided.

Notice

Inspection Of Flats Doors – Block C Access Required

The Regulator, via Wandsworth Borough Council, have issued a directive to Goulden House Co-Operative Ltd, to inspect all Flat Doors, both internally and externally, the deadline to have completed this work is by 30th November. The following dates are when we will be undertaking the inspection of the Flat Doors in Blocks A, B & C, please use this link to Site May www.gouldenhouse.org/site-map/ Please note that once our findings are issued to Wandsworth Borough Council (30th November deadline), Wandsworth Borough Council will then provide our findings to the Regulator (Statutory Requirement). Assisting me with the Inspection of the Flat Doors, will be four members of the Goulden House Co-Operative Ltd Management Committee.

If you have already addressed your defective flat door and provided your Flat Door Certification to the Estate Office, we are still legally required to inspect your Flat Door, both externally and internally, hence why we require access, (only external inspection required, if your Flat Door opens directly to Open Air). If you have not addressed your non-compliant Flat Door or a defect is identified via our inspection on the dates listed below for each block,  Wandsworth Borough Council will review all data provided to them pertaining to your non-compliant Flat Door and would then refer to SLLP and arrange a LBA (Letter before Action) and this legal process will also apply to residents who do not provide access to us to inspect the Flat Doors.

Block C – INSPECTION OF ALL FLAT DOORS:

Saturday 8th November & Wednesday 12th November & Thursday 13th November – Inspection of all Flat Doors in Block C (Hard Copy Notices will be issued to Block C tomorrow (28th October 2025), which will detail the dates of the inspection. Copies of these notices will also be placed on the Goulden House Website and further copies will be provided to Wandsworth Borough Council for both their information and audit trail purposes.

Saturday 8th November – Block C – We will be undertaking the Flat Door inspections on 5th & 4th Floors (commencing on the 5th Floor at 5 pm/ the 4th Floor from 5.30 pm until 7pm.

Wednesday 12th November – Block C – We will be undertaking the Flat Door inspections on 3rd & 2nd Floors (commencing on the 3rd Floor at 5 pm and the 2nd Floor from 6 pm until 6.45 pm (The General Meeting commences at 7 pm).

Thursday 13th November – Block C – We will be undertaking the Flat Door inspections on 1ST & Ground Floors (commencing on the 1st Floor at 5.30 pm and the Ground Floor from 6 pm until 8pm

Important to Note: A flat with a non-compliant Flat Door is a serious breach of Health, Safety, Fire & Smoke Regulations and is a Breach of your Lease. Please ensure that access is provided.

Inspection Of Flats Doors – Block A Access Required

Inspection Of Flats Doors – Access Required To All Flats In Block A On Monday 3rd & Tuesday 4th November.

“The Regulator, via Wandsworth Borough Council, have issued a directive to Goulden House Co-Operative Ltd, to inspect all Flat Doors, both internally and externally, the deadline to have completed this work is by 30th November. The following dates are when we will be undertaking the inspection of the Flat Doors in Blocks A, B & C. Please note that once our findings are issued to Wandsworth Borough Council (30th November deadline), Wandsworth Borough Council will then provide our findings to the Regulator (Statutory Requirement). Assisting me with the Inspection of the Flat Doors, will be four members of the Goulden House Co-Operative Ltd Management Committee.

If you have already addressed your defective flat door and provided your Flat Door Certification to the Estate Office, we are still legally required to inspect your Flat Door, both externally and internally, hence why we require access, (only external inspection required, if your Flat Door opens directly to Open Air). If you have not addressed your non-compliant Flat Door or a defect is identified via our inspection on the dates listed below for each block,  Wandsworth Borough Council will review all data provided to them pertaining to your non-compliant Flat Door and would then refer to SLLP and arrange a LBA (Letter before Action) and this legal process will also apply to residents who do not provide access to us to inspect the Flat Doors.

Block A – INSPECTION OF ALL FLATS DOORS:

Monday 3rd & Tuesday 4th November – Inspection of all Flat Doors in Block A (Hard Copy Notices will be issued to Block A today (27th October 2025) and to Blocks B & C tomorrow, which will detail the dates of the inspections. Copies of these notices will also be placed on the Goulden House Website and further copies will be provided to Wandsworth Borough Council.

Monday 3rd November – Block A – We will be undertaking the Flat Door inspections on 5th, 4th, and 3rd Floors (commencing on the 5th Floor at 10.30 am/ the 4th Floor from 11 am until 1 pm and 3rd Floor from 2 pm until 3 pm).

Tuesday 4th November – Block A – We will be undertaking the Flat Door Inspections on 2nd, 1st, and Ground Floors (commencing on 2nd Floor at 10.30 am/the 1st Floor from 11 am to 12 noon/Ground Floor from 2 pm until 4.30 pm). Important to Note: A flat with a non-compliant Flat Door is a serious breach of Health, Safety, Fire & Smoke Regulations and is a Breach of your Lease. Please ensure that access is provided.

Notice: