As per letter issued by Wandsworth Borough Council to all residents on 4^th March 2026, a copy was also placed on the Goulden House website, please use following link for ease of reference: https://www.gouldenhouse.org/2026/03/fire-safety-letter-issued-to-all-residents/

Be aware that the fire action procedure in your block is to stay put. i.e. in the event of a fire in the building, unless you are affected by fire or smoke you should remain in your home. Ensure you have a working smoke alarm in your home. Ensure your front door is the appropriate thickness (44mm), fits closely into the frame, and has a working door closer (45 Lessee Flat Doors remain noncompliant to this most serious issue (Final Official Warning Letter will be issued shortly).

In order to keep the means of escape clear you must also adhere to the following:

Rubbish should be disposed of down the rubbish chutes. Rubbish should not be left in the rubbish chute chamber or in the communal area. No items should be stored in the communal areas. This includes the lift lobby and stairwells. If you leave items in these areas, they will now be cleared and disposed of without warning as per decision at the General Meeting on Tuesday 16^th June. The latter in compliance with the Terms and Conditions of your lease and in compliance with Health, Safety, Fire & Smoke Regulations.

Please ensure that you comply with the above, Important to Note: any items placed in the Communal Areas will be removed week commencing 22^nd June, therefore, if you have placed any items in the Communal Areas, please ensure that you remove them before they are removed and immediately disposed.

Notice:

Wandsworth Council have provided this update today

My colleague Graham has been liaising with Amalgamated Lifts on the status of the lift shutdown. The lift was shut down due a timed intermediate defect found by the insurance inspection – The counterweight operating clearance exceeds the installers maximum operating clearance as detailed on the counterweight screen and this should be rectified before the 05/07/2026 (one month).Please use Lifts H114 (LIFT A) & H115 (LIFT B), until such time Lift H116 (Block C), is placed back in service.

We apologise in advance for any inconvenience caused, however, the circumstances are beyond our control.   

Notice

“Routine inspection was carried out today across all areas of the premises including both Inner and Outer Greens, communal bin stores, external bin stores, sub- entries and landings, with no further evidence of any recent or ongoing pest activity found. Staff have reported no issues since previous inspection.

Action taken: All bait stations have been fully serviced with bait replenished and refreshed where needed. Good levels of housekeeping and hygiene standards were found during today’s visit; additional bait stations have been installed on the 4th floor to allow full coverage and control of the premises. Products used Jade Blocks (Active ingredient. Bromadiolone)

Recommendations Continue to monitor and report any activity”.

Notice

It has been brought to the attention of the Estate Office that an individual is playing a musical instrument, either a Trumpet or Saxophone, which is affecting other residents (noise disturbance). It is affecting individuals who work from home.

Could we ask that if it is you playing this musical instrument, that you are mindful of other residents, who are trying to work.  

Your assistance with the above is very much appreciated in advance.

Notice

Lifts H114, H115 & H116 will have their Six-Monthly Insurance Inspections undertaken on Friday of this week (05/06/2026) at 9:00 AM.

Each inspection will take approximately one hour, and each lift will be taken out of service while the inspection is being completed.

We apologise in advance for any inconvenience caused, however, these inspections are both essential and mandatory. Your assistance with the above is very much appreciated in advance.

Notice

THE ESTATE OFFICE WILL BE CLOSED FOR THE SPRING BANK HOLIDAY FROM 5 PM ON FRIDAY 22^ND MAY TO MONDAY 25^TH MAY. THE ESTATE OFFICE WILL RE-OPEN ON TUESDAY 26^TH MAY AT 9 AM.

IN THE EVENT OF AN EMERGENCY (OUTSIDE OF ESTATE OFFICE OPENING HOURS), PLEASE CALL WANDSWORTH BOROUGH COUNCIL ON 0208 871 7490

The estate manager will be on annual leave on Friday 22 May until Friday 29th May. The estate manager will return to the office on Monday 1st June at 9am.

In her absence, Caroline (account manager) will be covering for her. Caroline will be in the office on Tuesday 26th May and Friday 29th May, on Wednesday 27th May and Thursday 28th May, Caroline will be working remotely, you can email Caroline at [email protected] and office phones will be call forwarded to Caroline’s mobile.

In the event of an emergency (outside of estate office opening hours), please call Wandsworth borough council on 0208 871 7490

Notice

It has recently been brought to my attention that a small number of residents are having barbeques on their balconies. I must stress that this is strictly against health and safety policies we have in Goulden House and must stop with immediate effect. While we understand that weather such as we are having should be enjoyed, barbequing on balconies is strictly prohibited under Health, Safety, Fire & Smoke Regulation, unsafe for yourselves and those around you. This is also a clear breach of the Terms & Conditions of your lease & Tenancy Agreements.

Residents who have gardens are permitted to have BBQ’s but should use the appropriate materials. For a residential block, where minimising smoke is crucial for neighbours and safety, the following options are best:

Best Food-Safe “Smokeless” Options

Coconut Shell Briquettes: Often considered the best “smokeless” option for close-proximity living. They are made from compressed coconut husks, produce almost no smoke or sparks, and burn hotter and longer than standard charcoal.

Binchotan (White Charcoal): A premium Japanese oak charcoal known for being virtually smokeless and odourless. It is highly efficient but typically more expensive and requires a chimney starter to light.

High-Quality Lumpwood Charcoal: Sustainable hardwoods (like oak or beech) burn much cleaner than cheaper, chemically treated alternatives. Look for “Restaurant Grade” which has larger pieces and less dust.

Smokeless Wood Briquettes: Compressed sawdust “eco-logs” that are designed to burn quickly and cleanly. Ensure they are specifically labelled as safe for cooking.

Please do not be responsible for endangering your life and the lives of others.

For and on behalf of Goulden House Co-Operative Ltd

Kindest Regards

Annie Gleeson MSc Estate Manager

Notice:

You are not permitted to allow your dog on any of the following areas on site, Inner Green Lawn, Outer Green Lawn or the Community Ball Court, these areas are restricted for good reason.

Dogs are allowed on paths and footpaths, parking spaces, estate roads, and other hard surfaces as long as you keep them on a lead and do not let them in to the dog ban areas.

You must not let your dog foul on any part of the estate. You can be fined up to £500 for each offence and please note that all areas of the site are monitored by CCTV.

You must not verbally abuse other residents who advise you when you are non-compliant to the Dog-Bye-Laws, as has happened recently and on more than one occasion. This type of behaviour will never be tolerated and the dog owner in question has been advised that she is forbidden to enter the Inner Green with her dog or further formal action will be taken. Abusive or aggressiveness behaviour towards fellow residents is abhorrent and will be dealt with swiftly and in accordance with current legislation.

The Estate Office has recently been advised of DIY noise on the estate, outside of the permitted hours.

Please note that all DIY is required to be undertaken during the following hours:

Between 8:30am and 6:30pm Monday to Friday

Between 9am and 12 Noon ONLY on a Saturday.

No DIY noise is permitted outside of these hours or on a Sunday.

If there are any major works being done, we ask that you contact the office to advise us of these works, preferably in advance, so that we can make your neighbours aware, please also provide the Estate Office of the time periods of these works, the latter will allow for residents to plan in advance, i.e. residents who work from home etc. Please also advise your contractors, who are undertaking these works, of these timings and please also ensure that your contractors clean up any mess in the communal areas throughout these works.

Your assistance with the above, is very much appreciated in advance.

Notice: