Site Admin

I wanted to let you know about this year’s Residents’ Conference, just one month away on October 15. It is Wandsworth’s free annual event about our estates and services on them. There will be talks on anti-social behaviour and upcoming activities with opportunities to ask questions of council staff and councillors.

There are workshops which may be of particular interest to you. We have resident led workshops on Community Gardens, and others on Community Clubrooms, Housing Online and Access for All the council’s discount scheme for residents who receive benefits or children who receive free school meals. This is your chance to share your experiences, ask questions and share your opinions with the council to shape our policies and future.

Tickets are free and include a hot lunch and refreshments. You can book your tickets online here: Residents’ Conference – Wandsworth Borough Council

If you have any accessibility requirements, questions, group bookings or just want to book via email, you can contact [email protected] and a member of the events team will be able to support.

We hope to see you there.”

Full Details:

Please be advised that all access to Block C will be via the main entrance on Bullen Street from Friday, 26 September 2025, until Friday, 03 of October 2025.

We apologise for any inconvenience caused and thank you for your cooperation.
Team OSPM

Notice

Please be advised that all access to Block C will be via the rear entrance from Monday, 22 September
2025, until Friday, 26 September 2025.

The intercom system will remain fully operational and accessible at all times. The lift will also remain
accessible via the rear entrance. However, no entry into Block C will be permitted through the main entrance on Bullen Street during this period.

We apologise for any inconvenience caused and thank you for your cooperation

Notice:

NOTICE TO RESIDENTS – DO NOT DISCARD CIGARETTE ENDS FROM YOUR BALCONIES, THIS IS A CLEAR BREACH OF HEALTH, SAFETY, FIRE & SMOKE REGULATIONS AND COULD COST A PERSON/PERSONS THEIR LIVES

The Estate Office has been advised by a resident that a cigarette end, which was still alight, was dropped from the balcony above onto her balcony which melted her plant pots. This could so easily have started a fire which could have had profound consequences for other residents. Discarding cigarette ends from your balconies is prohibited and can cause a fire/injury or worse.

Please dispose of your cigarette ends responsibly.

Notice:

Please Ensure That Items/Plants Placed On Your Balconies Are Secure

The Estate Office has been advised by a resident at Ground Floor Level (Winders Road), that a plant fell into their garden (see following pic), from one of the balconies above and this could have caused serious injury as the residents were home at the time of the incident, small pieces of concrete were in the pot plant that fell (could the owner of the pot plant please attend the Estate Office and collect your plant please).   

Notice:

This notice is to advise residents, the refurbishment of Main Entrance, Block B, will commence on Monday 22^nd September at 9 am.

The refurbishment works, will be undertaken, by OSPM, in full compliance with CDM Regulations. The contractor will commence with the refurbishment of section of flooring by Main Entrance Door/painting etc, this will mean that residents or visitors will not be able to access Block B via the Main Entrance on Monday 22^nd, Tuesday 23^rd and Wednesday 24^th September, on these days, all access to Block B will need to be undertaken via the Rear Entrance Door to Block B, relevant notification will be placed on both Main Door and Rear Door to Block B.  Once this section of the flooring is completed, the contractor will address the remaining section, and access will then move from Rear Entrance Door to Main Entrance Door.

We apologise in advance for any inconvenience caused and your assistance with this, is very much appreciated in advance.

Important to Note: Residents will be able to access the lift during these works.

Full Notice

This notice is to advise residents of Pestgone’s inspection of the site on Tuesday 9^th September.

“A routine inspection was carried out today, across all areas of the premises, including all external grounds, building perimeters, communal bin stores, communal gardens, sub entries, inner and outer greens and 4th floor walkways, with evidence of Rat activity found within external areas, only with a total bait consumption of around 40% found, this is to be expected with open external areas. All bait stations have been fully serviced with bait replenished and refreshed where needed good levels of housekeeping and hygiene standards were found during today’s inspection staff have reported no issues since previous inspection. PestGone will continue to monitor on forthcoming service visits”.

Full Notice

To address the heavy traffic on the roads this week, the latter due to the Tube Strike and adding to this, the existing/ongoing roadworks, the Estate Office will be operating as follows, this week:

Tuesday – Estate Office Closed tomorrow, with Estate Manager working from home, please call or email the Estate Office as normal, as office phones are call-forwarded to Estate Manager’s mobile.

Wednesday – Estate Office will be open from 9 am until 5 pm.

Thursday – Estate Office closed on Thursday, with Estate Manager working from home, please call or email the Estate Office as normal, as office phones are call-forwarded to Estate Manager’s mobile.

Friday – Estate Office will be open from 9 am until 5 pm

Notice in full:

This Notice is to advise that the following report pertains to Pestgone’s inspection of the site today (12^th August 2025):

“A routine inspection was carried out today across all areas of the premises including both inner and outer greens internal and external bin stores subentries communal areas and communal gardens with extremely light evidence of rat activity found within areas around flats 14 with a total site bait consumption of around 25% found as this is an external area this is to be expected emphasis is on controlling and elimination of any pest issues arising on site which I am confident is being achieved. Good levels of housekeeping and hygiene standards were found during today’s inspection.Staff have reported no issues since previous inspection all insect monitoring points have been inspected and show no signs of any recent or ongoing pest activity. PestGone will continue to monitor on forthcoming service visits.”

We’re proud to share some fantastic news with our residents and wider community: Goulden House Co-op has received the highest possible rating—Substantial Assurance—in the latest Audit Report from Wandsworth Council.

This recognition reflects the dedication and professionalism of our team, and the strength of the systems we’ve built together to ensure Goulden House remains a safe, well-managed, and welcoming place to live.

What the Audit Found

The Council’s Audit team praised Goulden House for its effective management and robust internal systems.

The Audit team said: “The co-op is effectively managed, with robust systems for repairs, maintenance, information security, tenancies, HR, and health and safety. Approval processes are followed, with clear audit trails for all transactions and decisions. Customer service is strong, with an accessible estate manager and regular fortnightly health and safety checks”.

What “Substantial Assurance” Means

Substantial Assurance is the highest level awarded by Wandsworth Council. It means:

“A sound system of governance, risk management and control exists, with internal controls operating effectively and being consistently applied to support the achievement of objectives in the area audited.”

In short, it’s a formal recognition that Goulden House is not just meeting expectations—we’re setting a standard.

Download the Report in full: Final Internal Audit Report Goulden House Co-op

A Word of Thanks

This achievement is a testament to the hard work of our staff, the support of our residents, and the strength of our co-operative model. We’re grateful to everyone who plays a part in making Goulden House a place people are proud to call home.