The Estate Manager will be on leave on the following dates:

• Friday 14^th November (Time Off In Lieu of working on Saturday 8^th November for Inspection of Flat Doors)
• Monday 17^th November (Annual Leave)
• Tuesday 18^th November (Annual Leave)

In my absence, Caroline Kok (GH Accounts Manager), will be covering, you can still email Caroline at [email protected]

And the Office Phones are call forwarded to Caroline’s Mobile (My Out of Office reflects these contact details, in my absence).

For and on behalf of Goulden House Co-Operative Ltd

Annie Gleeson MSc

Estate Manager

Notice:

“A routine inspection was carried out today across all areas of the premises, both internally and externally, with no further evidence of any recent or ongoing pest activity found. All bait stations have been fully serviced with bait replenished and refreshed where needed, good levels of housekeeping and hygiene standards were found during today’s inspection. Staff have reported no issues since previous inspection; all insect monitoring points have been inspected and show no signs of any recent or ongoing pest activity. PestGone will continue to monitor on forthcoming service visits.”

Notice:

You are warmly invited to join us for a cup of tea and some Christmas Delights including activities for children.

• Date: Tuesday 2nd December
• Time: 4pm – 6pm
• Where: Community Room
• Ground Floor, Entrance B.

Please let the office know if you are coming for catering purposes by Tuesday 18 November.

Looking forward to seeing you.

Dear Resident,

We would like to inform you that the lift located at Entrance C (H116) was removed from service on 28th October 2025 due to a faulty relay identified within the control panel.

Our lift contractor promptly contacted the manufacturer and ordered the necessary replacement part, which has now been dispatched. Delivery is expected within the next 48 hours. The contractor has provisionally scheduled a return visit for Friday, 31st October 2025, with the aim of restoring the lift to service on the same day.

We sincerely apologise for the inconvenience and hardship this may be causing to affected residents.

In case of an emergency, please contact the Joint Control Centre on 020 8871 7490 (available 24 hours).

For general lift-related enquiries, the Lift Department can be reached on 020 8871 7042, Monday to Friday, between 9:00am and 5:00pm.

Notice:

The Regulator, via Wandsworth Borough Council, have issued a directive to Goulden House Co-Operative Ltd, to inspect all Flat Doors, both internally and externally, the deadline to have completed this work is by 30th November. The following dates are when we will be undertaking the inspection of the Flat Doors in Blocks A, B & C, please use this link to Site May www.gouldenhouse.org/site-map/ Please note that once our findings are issued to Wandsworth Borough Council (30th November deadline), Wandsworth Borough Council will then provide our findings to the Regulator (Statutory Requirement). Assisting me with the Inspection of the Flat Doors, will be four members of the Goulden House Co-Operative Ltd Management Committee.

If you have already addressed your defective flat door and provided your Flat Door Certification to the Estate Office, we are still legally required to inspect your Flat Door, both externally and internally, hence why we require access, (only external inspection required, if your Flat Door opens directly to Open Air). If you have not addressed your non-compliant Flat Door or a defect is identified via our inspection on the dates listed below for each block,  Wandsworth Borough Council will review all data provided to them pertaining to your non-compliant Flat Door and would then refer to SLLP and arrange a LBA (Letter before Action) and this legal process will also apply to residents who do not provide access to us to inspect the Flat Doors.

Block B – INSPECTION OF ALL FLAT DOORS:

Friday 7th & Saturday 8th November – Block B – Inspection of all Flat Doors in Block B (Hard Copy Notices will be issued to Block B today (28th October 2025), which will detail the dates of the inspections. Copies of these notices will also be placed on the Goulden House Website and further copies will be provided to Wandsworth Borough Council.

Friday 7th November – Block B – We will be undertaking the Flat Door inspections on 5th, 4th, and 3rd Floors (commencing on the 5th Floor at 10.30 am/ the 4th Floor from 11 am until 1 pm and 3rd Floor from 2 pm until 3 pm).

Saturday 8th November -Block B – We will be undertaking the Flat Door Inspections on 2nd, 1st, and Ground Floors (commencing on 2nd Floor at 10.30 am/the 1st Floor from 11 am to 12 noon/Ground Floor from 2 pm until 4.30 pm)

Important to Note: A flat with a non-compliant Flat Door is a serious breach of Health, Safety, Fire & Smoke Regulations and is a Breach of your Lease. Please ensure that access is provided.

Notice

The Regulator, via Wandsworth Borough Council, have issued a directive to Goulden House Co-Operative Ltd, to inspect all Flat Doors, both internally and externally, the deadline to have completed this work is by 30th November. The following dates are when we will be undertaking the inspection of the Flat Doors in Blocks A, B & C, please use this link to Site May www.gouldenhouse.org/site-map/ Please note that once our findings are issued to Wandsworth Borough Council (30th November deadline), Wandsworth Borough Council will then provide our findings to the Regulator (Statutory Requirement). Assisting me with the Inspection of the Flat Doors, will be four members of the Goulden House Co-Operative Ltd Management Committee.

If you have already addressed your defective flat door and provided your Flat Door Certification to the Estate Office, we are still legally required to inspect your Flat Door, both externally and internally, hence why we require access, (only external inspection required, if your Flat Door opens directly to Open Air). If you have not addressed your non-compliant Flat Door or a defect is identified via our inspection on the dates listed below for each block,  Wandsworth Borough Council will review all data provided to them pertaining to your non-compliant Flat Door and would then refer to SLLP and arrange a LBA (Letter before Action) and this legal process will also apply to residents who do not provide access to us to inspect the Flat Doors.

Block C – INSPECTION OF ALL FLAT DOORS:

Saturday 8th November & Wednesday 12th November & Thursday 13th November – Inspection of all Flat Doors in Block C (Hard Copy Notices will be issued to Block C tomorrow (28th October 2025), which will detail the dates of the inspection. Copies of these notices will also be placed on the Goulden House Website and further copies will be provided to Wandsworth Borough Council for both their information and audit trail purposes.

Saturday 8th November – Block C – We will be undertaking the Flat Door inspections on 5th & 4th Floors (commencing on the 5th Floor at 5 pm/ the 4th Floor from 5.30 pm until 7pm.

Wednesday 12th November – Block C – We will be undertaking the Flat Door inspections on 3rd & 2nd Floors (commencing on the 3rd Floor at 5 pm and the 2nd Floor from 6 pm until 6.45 pm (The General Meeting commences at 7 pm).

Thursday 13th November – Block C – We will be undertaking the Flat Door inspections on 1ST & Ground Floors (commencing on the 1st Floor at 5.30 pm and the Ground Floor from 6 pm until 8pm

Important to Note: A flat with a non-compliant Flat Door is a serious breach of Health, Safety, Fire & Smoke Regulations and is a Breach of your Lease. Please ensure that access is provided.

NOTICE TO RESIDENTS – BALL COURT OPENING AND CLOSING TIMES AS APPROVED BY BOTH GOULDEN HOUSE CO-OPERATIVE LTD AND WANDSWORTH BOROUGH COUNCIL

The following are the Emergency Measures which Goulden House will implement with immediate effect, the latter upon approval from Wandsworth Borough Council (approval received on Monday 20^th October 2025).

The Ball Court will open every morning at 9 am and will close at 5 pm, from now until Spring.

Goulden House Estate Staff will open and close the Ball Court Monday to Friday and open the Ball Court on Saturday and Sunday mornings, Wandsworth Borough Council’s Estate Team will close the Ball Court at 5 pm On Saturday and 5 pm on Sunday evenings.

The anti-social behaviour and serious noise disturbance which occurred on Friday afternoon (17^th October), has resulted with the closure of the Ball Court at 2 pm on Fridays for the next 4 weeks, Goulden House Co-Operative Ltd and Wandsworth Borough Council will revisit the timings of the closure of the Ball Court on Fridays’, after the 4-week period.

Notice:

Report from PestGone

A routine inspection was carried out today across all areas of the premises including all internal and external areas with no evidence of any recent or ongoing pest activity found. All bait stations have been fully serviced with bait replenished and refreshed where needed, good levels of housekeeping and hygiene standards were found during today’s inspection, staff have reported no issues since previous inspection, all insect monitoring points have been inspected and show no signs of any recent or ongoing pest activity. PestGone will continue to monitor on forthcoming service visits.”

ADENT – Upcoming Gas Pipe Inspection – Block A – Goulden House – Commencing on 20^th October and in order for Cadent to do this work, they will require access to the flats in Block A to view as much of the pipework as possible.

Please see attached notice for full details