RESOLVED: Telephone Systems Problem – 16 Jan 2023

Telephone

Update 17 Jan 2023. The problem is now resolved – the phone lines and internet are now working.


There is currently an issue with the connectivity to the Goulden House office which has resulted in the telephone system being offline.

The supplier, BT, has been notified and they are currently working to restore services.

For any emergency matters, please call the Wandsworth Council helpline 020 8871 8081

For any non-urgent matters, please consider using email, or calling again later.

 

Lift Fault: Entrance C

Lift H116 in Block C is not working and is stuck on the 3rd Floor.

Lift engineers have been called out by Wandsworth Council (who are responsible for lift maintenance) and the lift will be back in service as soon as possible.

 

Christmas Tree Collection

NOTICE TO RESIDENTS – WANDSWORTH BOROUGH COUNCIL CHRISTMAS TREE COLLECTON DATES

 

Wandsworth Borough Council have advised that they will collect your real Christmas tree for recycling on a scheduled collection day for your street between Tuesday 3 and Monday 16 January 2023.

These trees should not be left out for collection any earlier than 6.30pm on the day before the collection is due.

Goulden House residents should leave their trees by large tree on corner of Bullen Street and Shuttleworth Road.

Notice: Collection Dates for Real Christmas Trees 2023

Christmas and New Year Office Opening Hours

This notice is to advise our residents on the operating hours of the Estate Office over the Christmas and New Year holidays.

Office Staff will be in the office on Wednesday 28th December, Thursday 29th December and Working from Home on Friday 30th December.

The Estate Office will be closed on Monday 2nd January (New Year Bank Holiday).

All staff return to the Estate Office on Tuesday 3rd January.

In the event of an emergency and outside of Estate Office normal operating hours over the holidays, please call Wandsworth Borough Council Emergency Out of Hours Patrol on 0208 871 7490.

 

Notice: Notice to Residents Christmas and New Year Estate Office Opening Hours 2022

Office Closure Due to COVID – 28,29 Nov 2022

Photo by Edgar Soto on Unsplash

The Estate Office is closed on Monday 28th November and Tuesday 29th November due to staff being off ill with COVID. We ask that residents call the Estate Office on 0207 924 5213 in emergency cases only and that any general enquiries are emailed through to the Estate Office at [email protected]. We will respond to your queries as soon as we possibly can.

The Estate Office will be open on Wednesday 30th November from 10 am and until 5 pm. On Thursday and Friday, the Estate Office will operate on normal hours from 9 am until 5pm.

We apologise for any inconvenience caused but these are due to circumstances beyond our control.

 Notice: Emergency Notice to Residents – Office Closure on Monday 28th and Tuesday 29th November 2022

Lift Problems – Block C

Lift H116 (Block C) is non-operational (18/11/2022)

Wandsworth Council have been informed and they have instructed lift engineers to attend the site to rectify the problem.

 

Free Bike Marking Event

Free Bike Marking Event

Join the Safer Neighbourhoods Team for a Free Bike Marking Event on:

  • 15th November 5pm-7pm Plantation Wharf Pier, Clove Hitch Quay SW11 3TN
  • 19th November 1pm-3pm Sainsburys Car Park, 147 Balham High Road SW12 9AU

 

Briefing from Met Police Safer Neighborhood Team

Goulden House in Early Spring

St Mary’s Safer Neighbourhood Policing Team have been patrolling Goulden House frequently recently, in light of reports of young people causing drug-related anti-social behaviour.

St Mary’s Safer Neighbourhood Policing Team will be patrolling the area on Halloween, Bonfire Night and other days over the upcoming weeks, when there will be a possible rise in anti-social behaviour.

Please can residents report any anti-social behaviour or crime to Police via www.met.police.uk  and by calling 101. In an emergency, whereby fireworks are being set off and they are endangering other people/property please dial 999 to report these incidents.”

Notice: Briefing from Met Police Safer Neighborhood Team

Intercom Digital Pads in Blocks A and C

This notice is to advise residents that Wandsworth Borough Council have authorised the installation of the Intercom Digital Pads in Blocks A and C, this authorisation was received today 26th October.

A letter will be issued to each resident early next week which will request that you provide your preferred numbers to the Estate Office via letter or via email to [email protected], residents are asked that their preferred numbers are provided to the Estate Office within 14 days of receipt of your letter, this will allow the installation of the Intercom Digital Pads to run smoothly.

Notice: Intercom Digital Pads in Blocks A and C

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